In-app support
When signed in, use Report Problem or the available support thread so the request can keep its related account and marketplace context.
Public information
Use in-app support when you can sign in, or contact the support address shown below when you cannot access your account.
When signed in, use Report Problem or the available support thread so the request can keep its related account and marketplace context.
If you cannot sign in, email support from an address you control. Include the email address or phone number used in OtlobFanny, but never send a password, verification code, access token, or identity document by email.
Describe what happened and include the relevant request or order reference when available. Do not email private media unless support gives you an approved secure upload path. OtlobFanny is not an emergency service; contact the appropriate local emergency authority for immediate danger.
Use the account-deletion and data-deletion instructions linked below for deletion requests. Privacy questions may also be sent to support.
State whether you are a customer or technician, the affected screen or workflow, a concise description, and any non-sensitive request, order, or report reference that helps identify the issue.