Submit in the app
Use Report Problem or another available report option in the app.
Public information
Customers and technicians can report account, request, order, communication, verification, or safety concerns through the app or support.
Use Report Problem or another available report option in the app.
If the app path is unavailable, email support with the subject Complaint or Report. Include the account email or phone number, your customer or technician role, and a relevant request or order reference when available.
Do not send passwords, verification codes, access tokens, full payment details, identity documents, or private media by ordinary email. Support may provide an approved secure path when evidence is required.
Authorized reviewers may use the information available in the platform to review the report and determine an appropriate action under the applicable marketplace rules.
OtlobFanny is not an emergency service. Contact the appropriate local emergency authority when there is immediate danger.